VACANCY ANNOUNCEMENTS – Performance Management Officer

Job Title :  IT & Digital Banking Control Officer Department : Internal Control

Reporting Line : Head, Internal Control

N° of positions :01

Contract Type : Permanent

Location : Douala

Job purpose:
Assist in the implementation of the Internal Control’s mandate to review and assess the Bank’s controls on its information systems.

Key Accountabilities:

• Ensure Policy/Procedure/Regulatory Compliance
• Build strong KYC compliance environment in ICT, Business Software Support, E Business and Channels Support functions.
• Ensure strict compliance with the Bank’s logical access controls and Information Security policies in the day to day activities of all Users in the Bank.
• Ensure that all outsourced IT User functions are properly executed in line with Service Level agreements and the Bank’s Information Security policies.
• Ensure that Users of all critical and vital applications in the Bank are effectively reviewed and monitored.
• Ensure prompt resolution of all open issues in the Audit Report, Management letter, Regulatory Examiners Report and other Statutory Examiners Report relating to IT and systems.
• Conduct comprehensive risk assessments covering the design, implementation and operation of all the Bank’s E-Channels products to ensure that all key risks are identified/assessed and appropriate controls recommended and implemented.
• Perform periodic technical security assessments of all E-Channels products platforms, applications and databases
• Participate in user acceptance testing (UAT) for new E-Channels, Collection platforms and enhancements to existing products.
• Review of all Automated Income lines as may be assigned by Head Revenue Assurance.
• Ensure prompt and qualitative rendition of relevant Assessment and Compliance reports to the Country Head, Internal Control including the Monthly Reports and Ad-hoc.
• Assist in the development and revision/update of the annual Internal Control strategy and work plan in conjunction with the Head, Internal Control
• Participate in the process of reviews/redesigns as well as systems upgrade/implementation efforts to ensure that appropriate systems controls considerations are effectively taken on board and implemented
• Monitor adequacy of security and control built into the Bank’s IT architecture and digital banking platforms
• Carry out periodic income assurance reviews in line with the bank price list
• Perform other duties as assigned by the Head, Internal Control
• Render technical support to other departments if need be

Qualification required:

Education: Minimum of First Degree or equivalent in Business Information Systems, Computer Science, or Computer Engineering

Certification: Added advantage in any related certifications such as CISA, CISSP, CRISC, ISO 27001, CISCO, ITIL, PCI DSS.

Experience required:
Minimum experience: 3 years relevant IT Control or IT Audit in a banking environment; minimum of 5 years non-banking but related.

Key Competencies:

Knowledge

• Structured Query Language (SQL Navigator)
• Audit Command Language (ACL)
• Windows and Unix operating systems
• Network and Security
• API
• Business Objects(BO)
• FTP-file transfer protocol
• Basic and Intermediate Banking Operations knowledge
• IT Fraud and Operational risk knowledge
• Systems Security Policy, Statue and Regulation interpretation/implementation.
• Revenue assurance and Product Knowledge
• Detailed and Extensive Working Knowledge of Microsoft word, Excel and power point, Intranet Mailing facility and the core & ancillary banking applications
  deployed by the bank.
• Skills/Competencies/Aptitudes
• Critical thinking
• Interpersonal Skills
• Integrity
• Good Investigative skills
• Audit methodology
• Analytical and Investigation Skills
• Basic and Intermediate Banking Operations Skills
• Computer Assisted Audit Techniques Skills (CAAT)
• Comprehensive Information System Control Skills
• Comprehensive Information System Audit Skills
• Oral and written Communication Skills
• Tactical Skills

Application submission

Candidates should send their resume and motivation letter to hcmrecruitcameroon@ubagroup.com, with the heading “IT Control & Digital Banking Officer” by May 1, 2026.
Only shortlisted candidates will be contacted to proceed to the interview stage.

If you do not receive any response 01 month after this publication, kindly consider your application as non-accepted for this time

UBA Cameroon is committed to meritocracy and inclusiveness and will not unfairly discriminate in recruitment, training, career development and promotion on the basis of race, color, ethnicity, gender, marital status, disability, religion or belief and age.