VACANCY ANNOUNCEMENTS – OPERATIONAL RISK/BCP OFFICER

Job title                 : OPERATIONAL RISK/BCP OFFICER

Department          : Risk Management

Reporting Line       : Head, Operational Risk

Location                : Head Office

Role & Responsibilities

• BCM Document Updates (listed below)
• BIA /CoB/Battlebox Development/Update for all BCM Entities in Cameroon
• Internal Audit Rating
• Continuity of Business Management Tests – Alternate Site Test/Call Tree Test/Walkthrough Test
• Business Financial : Total financial losses (external)from Operations-related risk
• Customer Service :Customer Satisfaction Index
• Staff Skill Enhancement : Dissemination of awareness on process failures
• BVN Exception Data Analysis/Data Upload & Exception Resolution
• List of well-articulated and approved ideas for implementation

KEY PERFORMANCES INDICATORS

• Integrity and response time of reporting business continuity status of Cameroon
• Response time to support business functional areas when a business disruption occurs
• Timeliness of conducting business impact analysis and risk assessment
• Timeliness in the development business continuity and disaster recovery plans
• Timeliness in the development of incident management plans
• Timeliness of testing and implementation of disaster recovery and business continuity plans
• Establish Cameroon’s business continuity priorities and risk tolerance

EDUCATION REQUIREMENTS

• Minimum of Bachelors Degree or equivalent
• Professional Qualifications is risk management related fields
• In depth knowledge of operational risk
• Requirements pertaining to risk mitigation

EXPERIENCE

• Minimum of Bachelor’s Degree

Key Competencies:

Knowledge

• Knowledge of banking operations
• Deep knowledge of the bank’s products, services and processes
• Familiarity with the current regulatory environment on BCP for financial services industry

Skills/Competencies/Aptitudes

• Quantitative skills
• IT proficiency
• Analytical skills
• Good Interpersonal and communication Skills

Application submission

Candidates should send their resume and motivation letter to hcmrecruitcameroon@ubagroup.com, with the heading “OPERATIONAL RISK/BCP OFFICER by August 25, 2025 Before Close of Business

Only shortlisted candidates will be contacted to proceed to the interview stage.

If you do not receive any response 01 month after this publication, kindly consider your application as non-accepted for this time.